Community Administrator (Uganda)

About the Job

Sinapis is seeking a detail-oriented, people-focused Community Administrator to manage front-facing operations, sales, and member engagement at their entrepreneurship hub in Kampala. This role also includes basic finance and administrative tasks for the wider Uganda team. This associate-level position is ideal for someone who excels in hospitality, event coordination, and possesses strong administrative and sales skills in a fast-paced, mission-driven environment. The Community Administrator will be the primary contact for the coworking space, overseeing office operations, managing client relationships, leading facility upkeep, and supporting event coordination and coworking sales. It’s a relational role for someone who enjoys community building, pays attention to detail, and brings a professional and welcoming presence.

Responsibilities

Serve as the face of the Sinapis hub, performing receptionist and client support duties with excellence and hospitality.
Lead the office sales process for coworking memberships and space rentals, generating leads, hosting tours, and hitting quarterly sales targets.
Support seamless execution of events and rentals, coordinating logistics and on-site support.
Oversee office stewards to ensure consistent facility upkeep, delegation, and maintenance execution.
Provide basic IT troubleshooting and support, especially during events.
Maintain organized records and requisitions for office purchases and procurement.
Source and manage vendor relationships (e.g., suppliers, caterers).
Disseminate office policies and serve as the go-to person for internal queries or conflict resolution.
Support program sales, fielding in-person inquiries from prospective clients.
Prepare petty cash reports, maintain accurate cash logs, and ensure timely reconciliations.
Support monthly financial reporting by organizing receipts, vendor invoices, and supporting documents.
Assist in preparing expense summaries and supporting documentation for reimbursements and accounting review.
Help track event and rental income, support invoicing, and monitor payment status.
Ensure compliance with Sinapis’ financial policies and coordinate with the regional finance team on budgeting and expenses.
Maintain confidentiality and integrity in all financial recordkeeping.
Live out and demonstrate Sinapis’ core values (REJOICES): Relational, Excellent, Joyful, Open-handed, Innovative, Christ-centered, Eager to Serve, and a Wise Steward.
Lean forward to meet additional team or manager needs as assigned.

Requirements

A friendly and organized professional with 1–3 years of experience in a similar administrative, customer-facing, or office management role.
A confident communicator who enjoys connecting with people, whether in person or over the phone.
A resourceful self-starter who thrives in small teams and fast-moving environments.
Someone who brings high integrity, strong ownership, and a heart for service.
Familiarity with the local business and entrepreneurial landscape in Kampala.
A teachable spirit and humility paired with a strong work ethic.
A committed follower of Christ who is aligned with Sinapis’ mission and values.
At least 1–3 years of relevant work experience, preferably in a coworking space.
A Bachelor’s degree in a related field.
A heart for Sinapis’ mission and the belief that entrepreneurship can be a tool for Kingdom impact.
Highly organized and detail-oriented, with strong time management skills.
Comfortable using tools like Google Workspace, Microsoft Office, and communication platforms.